The Leader’s Guide to Coaching & Mentoring: How to Use Soft Skills to Get Hard Results (2015) by Fiona Dent, Mike Brent The Leader’s Guide to Coaching & Mentoring

A highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on:

The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming

The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching

The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development.

Suitable for Level 3 Candidates

Suitable for Level 5 Candidates

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Concepts for Coaching (2004) By Peter Hill

Aimed at those just starting out on a journey as a coach, and seasoned professionals, this book is about developing knowledge and understanding of the emerging profession of coaching. Filled with concepts and models for the coach, the book is an invaluable resource to assist in the development of coaches – covering the full spectrum from contracting to evaluation. Also invaluable for Human Resource professionals who are purchasing coaching services and want a guide of what they can expect and how to evaluate the services they have bought.

Suitable for Level 3 Candidates

Suitable for Level 5 Candidates

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The Coaching Manual: The Definitive Guide to The Process, Principles and Skills of Personal Coaching (4th Edition, 2016) By Julie Starr

Translated around the world, and recommended reading on many coaching programmes this bestselling book is trusted globally as the definitive guide to coaching. This carefully revised edition will guide you through the entire process from first meeting to when coaching ends, with methods, tips and techniques that simply work.

Understand and develop the core skills and beliefs of an effective coach

Know how to ask insightful questions that deliver valuable answers

Gain practical help to plan coaching that accelerate and improve your results

Adeptly handle the main barriers to great coaching

Feel fully confident in your ability to coach in any situation

Suitable for Level 3 Candidates

Suitable for Level 5 Candidates

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Coaching for Performance: The Principles and Practice of Coaching and Leadership (2017) Sir John Whitmore

An international bestseller, featuring the powerful GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success. Brand new practical exercises, corporate examples, coaching dialogues, and a glossary, strengthen the learning process, whilst a critical new chapter demonstrates how to measure the benefits of coaching as a return on investment, ensuring this landmark new edition will remain at the forefront of professional coaching and leadership development.

Suitable for Level 3 Candidates

Suitable for Level 5 Candidates

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Emotional Intelligence In Action: Training and Coaching Activities for Leaders and Managers (2011) by Marcia Hughes, L. Bonita Patterson, et al.

Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures— EQ-I or EQ-360, ECI 360, MSCEIT, and EQ Map, —or can be used independently or as part of a wider leadership and management development program. All of the book’s forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies.

Suitable for Level 3 Candidates

Suitable for Level 5 Candidates

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Helping People Change: Coaching with Compassion for Lifelong Learning and Growth (2019) Richard Boyatzis, Melvin L. Smith, Ellen Van Oosten

Helping others is a good thing. Often, as a leader, manager, doctor, teacher, or coach, it’s central to your job. But even the most well-intentioned efforts to help others can be undermined by a simple truth: We almost always focus on trying to “fix” people, correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn’t work well, if at all, to inspire sustained learning or positive change. There’s a better way. In this powerful, practical book, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person’s positive vision of themselves or an inspiring dream or goal they’ve long held. This is what great coaches do–they know that people draw energy from their visions and dreams, and that same energy sustains their efforts to change, even through difficult times. In contrast, problem-cantered approaches trigger physiological responses that make a person defensive and less open to new ideas.

Suitable for Level 3 Candidates

Suitable for Level 5 Candidates

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The Solutions Focus: Making Coaching and Change (2006) Jackson, P. and McKergrow, M.

Reflecting the increasing importance of coaching and the solutions focus movement in the business environment, this wide-ranging book is filled with all the most important ideas, case examples and practical tips for managers, facilitators and consultants. Proven in many fields and with a distinguished intellectual heritage, “The Solutions Focus” provides a simple and direct route to progress in your organisation. It focuses on: solutions – not problems; in between: the action is in the interaction; make use of what’s there; possibilities – past, present and future; and language

Suitable for Level 5 Candidates

Suitable for Level 7 Candidates

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Reflection On Your Use Of Tools And Techniques In Coaching (2020) By Moody, C. and R.

Reflection from your coaching sessions is critical for your understanding of practice. Many coaches get stuck and follow the same tools and techniques, adopting a tick box approach. If we are not careful, we will not develop our coaching skills further, and we will become stale in our practice. All coaches require Continued Professional Development (CPD) and effective supervision to maintain high standards. This journal will guide you in your performance as a coach and the use of techniques. Furthermore, it will aid development using reflection and coaching questions. It provides greater knowledge of key skills and encourages opportunities for personal reflection on current practice to enable a growth mindset. Application of the fundamentals will improve your knowledge and understanding of coaching sessions and facilitate an improved awareness of self within relationships.

Suitable for Level 5 Candidates

Suitable for Level 7 Candidates

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The Complete Handbook of Coaching (2018) By Cox et al

This book provides a wide-ranging guide to the complex, multidisciplinary area of coaching, helping trainees to find comprehensive answers to their coaching questions. It allows them to identify and develop their own personal style of coaching. A specially selected group of international authors contribute various expertise and insights across three key areas:

Theoretical perspectives

Contexts and genres of coaching

Professional practice issues.

Suitable for Level 5 Candidates

Suitable for Level 7 Candidates

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The Future of Coaching (2017)by Hetty Einzig

In ‘The Future of Coaching’, Hetty Einzig examines the role of coaching and leadership in the twenty-first century and sets out a compelling vision for its future. Rather than simply following the client agenda, she encourages coaches to see themselves as partners in courageous leadership and to work towards building an ethical, holistic and networked coaching approach to help create businesses that serve society and our globalised world. The book asks essential questions of coaches working today: how can leaders and coaches become ‘positive deviants’ and transform the rules of the game within cultures where denial and group-think are rife? How can coaches work with the anxious and depressed, embracing the dark as well as the light? Are coaches prepared for the rise of Millennials, women leaders and those over sixty (the Third Acters)? Einzig challenges the model of the Strong Leader in favour of Responsible leadership based on authentic strength, distributed power and responsive thinking.

Suitable for Level 7 Candidates

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Organizational Leadership (2020) by John Bratton

Organizational Leadership provides an accessible, critical and engaging analysis of what constitutes ‘leadership’ today. Demonstrating leadership as an interconnected process between leaders, followers and context, the book ensures a rounded understanding of theory and practice to support students throughout their course and future career.

Part 1: Contextualising Leadership examines the internal and external forces influencing leadership, addressing issues such as ethics, power, culture and innovation

Part 2: Leadership Theories reviews and analyses traditional and contemporary theories of leadership

Part 3: Managing People and Leadership builds on the idea of leadership as a human process and considers how complementary aspects of HRM can inform leadership practice and its outcomes on employees and organizational performance

Part 4: Contemporary Leadership considers topical issues including the shift of leadership studies towards followership, gender and leadership and pro-environmental leadership.

Suitable for Level 7 Candidates

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How to Create a Coaching Culture: A Practical Introduction (2018) By Jones, G. and Gorell R.

Management approaches and workplace culture help determine employee productivity, morale, talent acquisition and retention, and organizational adaptability. This book is a practical guide to embedding effective coaching behaviours within an organisation to empower and engage employees to perform at their best. Using a combination of practical tools, assessments, case studies and examples, it provides guidance on how to plan and develop a strategy aligned to your organization and its goals, engage the board to secure ‘buy-in’, and how to effectively measure and evaluate initiatives in every stage of the employee lifecycle.

Suitable for Level 7 Candidates

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Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change Bu Esther Cameron and Mike Green

Without relying on assumed knowledge, it comprehensively covers the theories and models of change management and connects them to workable approaches and techniques that organisations of all types and sizes can use to adapt to tough market conditions and succeed by changing their strategies, structures, mindsets, leadership behaviours and expectations of staff and managers. Supported by “food for thought” and “stop and think” features to aid critical thinking and understanding, as well as checklists, tips and helpful summaries, Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. New and updated accompanying online resources include international case study question packs for lecturers and lecture slides with reflective questions.

Suitable for Level 7 Candidates

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Management and Organisational Behaviour (2013) by Laurie J. Mullins

The essential introduction to management and organisational behaviour. Written in an engaging style and packed with contemporary references to management research and practice, this book continues to be the Organisational Behaviour text of choice for today’s students. A range of real-life examples and case studies illustrate the theories of human behaviour at work, and the influence of individuals, leaders and groups on organisational performance.

Suitable for Level 7 Candidates

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